Privacy Policy

LionCore Studio is a digital agency operated by SRL Black Studio, a company registered in the Republic of Moldova (IDNO 1022600046638), located at mun. Chișinău, sec. Centru, str. Testemiţanu Nicolae, 3/A.

We provide web design, branding, digital marketing, and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit lioncore.studio or contact us.

Contact information — name, email address, phone number, company name — submitted voluntarily through our contact forms or by email.

Usage data — pages visited, time spent, browser type, device type, and IP address — collected automatically via analytics tools.

Cookies and similar tracking technologies — see the Cookies section below.

Communications — messages, enquiries, and feedback you send us.

To respond to your enquiries and provide the services you request.

To send you project updates, invoices, and relevant communications related to our ongoing collaboration.

To improve our website and services based on aggregated usage statistics.

To comply with legal obligations applicable to our business.

We do not sell, rent, or trade your personal data to third parties.

Contractual necessity — processing required to fulfil a contract or take pre-contractual steps at your request.

Legitimate interests — analytics and service improvement, provided these interests are not overridden by your rights.

Consent — where you have explicitly agreed, for example by accepting optional cookies.

Legal obligation — where processing is required by applicable law.

We retain contact and project data for up to 5 years after the last interaction, or as required by Moldovan accounting and tax regulations.

Analytics data is retained in aggregated, anonymised form indefinitely.

Cookie consent records are retained for 12 months.

You may request deletion of your personal data at any time (see Your Rights below).

Necessary cookies — essential for the website to function. They cannot be disabled.

Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics). You can opt out via the cookie banner.

Marketing cookies — used to deliver relevant advertising. Disabled by default; enabled only with your explicit consent.

You can manage or withdraw cookie consent at any time by clicking the cookie settings link in the footer or clearing your browser cookies.

Right of access — request a copy of the personal data we hold about you.

Right to rectification — request correction of inaccurate or incomplete data.

Right to erasure — request deletion of your personal data ('right to be forgotten').

Right to restriction — request that we limit how we use your data.

Right to data portability — receive your data in a structured, machine-readable format.

Right to object — object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, contact us at privacy@lioncore.studio. We will respond within 30 days.

We may share data with trusted service providers (hosting, analytics, payment processors) who process data on our behalf under strict confidentiality agreements.

Our website is hosted on servers located in the European Union. Any transfer of data outside the EU is carried out with appropriate safeguards in compliance with applicable data protection law.

We do not knowingly collect data from children under 16. If you believe we have done so inadvertently, contact us immediately.